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Based on 12 reviews

Crown Relocations

38 Gloucester Road
MassMutual Tower, Suite 2001
Hong Kong, Hong Kong
China

Customer Reviews 8 out of 12 people would use this company again
Connor
Connor Connor moved from United Kingdom to Singapore, February 2014

We used Crown from London to Singapore a few years ago. The move was seamless from start to finish.

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Jamie
Jamie Jamie moved from United Kingdom to United Arab Emirates, October 2013

We used Crown Relocations, whose selling point is that they have their own local offices rather than using local agents. They were excellent from Edinburgh>Dubai. They are a little more expensive, though.

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Kent
Kent Kent moved from United States to Australia, July 2013

We didn't bring a ton of stuff to AU - less than a 20' container. We booked a couple of months in advance and set our pack/move dates.

Coming to AU they packed our storage items as well.

They supplied all the customs paperwork and I completed the bits they told me to. Seamless.

All the staff have been excellent - they have kept us informed and followed up as needed.

Only complaint might be ALL the freaking packing paper. I found a single spoon wrapped in a giant sheet of paper. Couple of other things seemed a bit over done in terms of packing as well but I suppose they operate on a better safe than sorry plan.

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Patricia
Patricia Patricia moved from Australia to Singapore, July 2013

We've used Crown Relocations a couple of times. I was not satisfied with them. On both occasions we had broken furniture from being wrapped improperly. On one occasion, a piece of furniture came in completely split in half and before I could say anything, one of their delivery guys attempted to fix it with nails!! Then Crown said they could not pay for it since it had been "touched"!

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Bruce
Bruce Bruce moved from New Zealand to South Korea, November 2012

Crown's New Zealand managerial staff messed up and held me responsible for their mistakes; holding my household goods hostage to undisclosed additional fees due to earthquake-related issues. There was no way to reason with them. On the other hand, I have nothing but praise for the professionalism of their ground staff both in New Zealand and Korea.

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K.
K. K. moved from United States to Australia, October 2012

We shipped less than a 20' container to AU. We booked a couple of months in advance and set our pack/move dates.

They supplied all the customs ppw and I completed the bits they told me to. Seamless.

We ended up with one broken mirror.

All the staff were excellent.

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David
David David moved from United Kingdom to Canada, September 2012

I've used Crown several times before and always had a good experience (i.e. all my stuff got there in one piece when they said it would). They're not the cheapest I expect but they have their own employees in both the UK and Canada and don't use other firms to do the delivery for them, which helps a lot I think.

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Anya
Anya Anya moved from United Arab Emirates to Australia, August 2012

No comments provided.

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April
April April moved from United States to Brazil, July 2012

We were missing four boxes from our shipment, and were only reimbursed a fraction of the replacement cost (not to mention some items were irreplaceable.) Our shipment was delayed at the port for one month before finally being delivered to us. Overall, we were incredibly disappointed with this company and the lack of support/communication.

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Stine
Stine Stine moved from Denmark to Switzerland, July 2012

They were a disaster! They made all mistakes ever possible. Cannot recommend Crown in Denmark and will never use this company again!!

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Kelly
Kelly Kelly moved from United States to Hong Kong, June 2012

Expensive but the company paid for it.

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Martin
Martin Martin moved from United Kingdom to Australia, April 2012

Used Crown to move from England to Australia and for a move from Sydney to Melbourne. Would recommend.

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